Last Updated: October 6, 2025
At treetrimmingtroyny.com, also referred to here as "treetrimmingtroyny.com," "we," or "us," we value your privacy and aim to handle your information responsibly.
This policy describes what we collect, how we use it, who we may share it with, and the choices available to you. By using treetrimmingtroyny.com or any website that links to this policy, you agree to the practices described below.
Scope
This policy covers information gathered:
- Through our Website
- In emails, text messages, and other electronic communication with us
- Through our ads and apps on third-party sites when they link to this policy
It does not cover information collected offline or on sites we do not control.
Information We Collect
We gather information in three general ways:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details related to your service request, such as location, project size, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages visited, links selected, time spent on the site, and referring or exit pages
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and comparable tracking tools
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or interaction history
- Service request verification and fraud screening data
- Advertising and analytics information, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize you when you return
- Track site performance
- Tailor content
- Support advertising efforts
Most browsers allow you to block or remove cookies. Some site features may not function properly without them.
Third parties may also place cookies, and we do not control those cookies.
Interest-Based Advertising
We may partner with others to display ads that are matched to your interests.
These partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use the information we collect to:
- Operate and improve our services and Website
- Review, process, and complete service requests
- Connect you with service providers that fit your request
- Communicate with you about requests, updates, and support
- Personalize your experience and marketing messages
- Conduct analytics, research, and product development
- Detect, prevent, and address fraud, misuse, and security incidents
- Enforce our Terms of Use and meet legal obligations
How We Share Information
We may share information in the following situations:
Service Providers and Provider Networks
If you ask for a quote or service, we share the details needed to respond with third-party service providers and provider networks.
Corporate Family and Affiliates
We may disclose information to our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors that help us run the Website and our business, such as providers of analytics, security, payments, support, and marketing.
They are permitted to use personal information only as needed to perform services for us.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you provide, such as an email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that no longer identifies you personally.
Legal and Safety
We may disclose information when required by law, to protect rights or safety, or to investigate fraud, abuse, or security concerns.
Business Transfers
We may share information during a merger, acquisition, financing, bankruptcy, or sale of assets.
Any third party that receives your information may follow its own privacy policy and practices.
Your Choices
- Do not provide information: You may browse public pages without submitting personal details, but we cannot handle service requests without them.
- Marketing emails: Use the unsubscribe link in our emails to stop future messages from us. This does not prevent emails from providers we shared your request with.
- Cookies: Adjust your browser settings or use the opt-out links above to manage cookies.
Access and Control
You may ask us to:
- Review the data we have about you
- Fix inaccurate information
- Delete information, subject to legal or operational requirements
- Share concerns about how we use your data
Use the contact details listed in the How to Contact Us section.
Data Retention
We keep personal information only for as long as needed to meet the purposes described in this policy, taking into account:
- The type and sensitivity of the data
- The risk of harm from misuse or unauthorized disclosure
- The reasons the data was collected and processed
- Legal and regulatory requirements
- Whether those purposes can reasonably be met another way
Security
We use administrative, technical, and physical safeguards designed to protect personal information.
Sensitive submissions are sent over SSL. Even so, no system for transmitting or storing information can be guaranteed to be completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, please do not submit a service request.
If you are under 18, use the Website only with proper consent or legal authority.
California Privacy Rights
If you live in California, you may have the following rights, subject to certain exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of that information
- Business or commercial purposes for collecting it
- Categories of third parties with whom we shared it
- Specific pieces of personal information we maintain about you
Right to Delete
You may ask us to delete personal information collected from you, unless an exception applies.
Right to Correct
You may request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may qualify as a "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercise your privacy rights.
Verification
We verify requests before responding. Requests that cannot be verified or that are excessive may be denied.
How to Submit a Request
Use the contact information below and include "California Privacy Request" in your message.
If you submit a request through an authorized agent, we may ask for proof of authorization.
Shine the Light
California residents may ask for a list of third parties that received personal information for direct marketing during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
This Website is intended for U.S. residents.
If you visit from outside the United States, your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date above will change.
Continued use of the Website after an update means you accept the revised policy.
How to Contact Us
Chop Chop Tree
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
